Privacy Policy

Effective Date: 1 January 2026  ·  Last Updated: May 2026

ValidWave Consulting (“VWC”, “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains what information we collect through our website (validwaveconsulting.com), how we use it, and what rights you have in relation to it.

1. Who We Are

ValidWave Consulting is a remote-first financial advisory firm specialising in OHADA accounting, IFRS reporting, internal audit, and business automation for enterprises operating in Africa and beyond. Our primary point of contact is:

• Entity: ValidWave Consulting
• Base of operations:Rwanda (remote-first)
• Email: info@validwaveconsulting.com

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Contact and inquiry forms (name, email address, company, message)
• Booking / consultation scheduling (name, email, preferred time, topic)
• Newsletter or bulletin subscription (email address)
• Professional training enrolments (name, email, organisation, country)
• Pro Tools account registration (name, email, payment information processed by third-party providers)

Information collected automatically:

• Browser type, device type, operating system
• Pages visited, time spent on pages, referring URLs
• IP address (anonymised where possible)
• Cookie identifiers (see Section 7)

Information from third parties:

• Calendly or equivalent booking platforms (when you schedule a consultation)
• Payment processors (Stripe, PayPal, or equivalent) for Pro Tools subscriptions — we do not store card details

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide the advisory services you have requested
• Schedule and manage consultations
• Deliver financial bulletins, insights, and newsletters you have subscribed to
• Manage access to Pro Tools and other digital products
• Improve our website content, tools, and user experience
• Meet our legal and contractual obligations
• Prevent fraud and ensure platform security

notsell, rent, or trade your personal data to any third party for marketing purposes.

4. Legal Basis for Processing

Where applicable (e.g. for users in the EU, UK, or countries with comparable data protection legislation), our processing is based on:

• Contractual necessity— to deliver services you have engaged us for
• Legitimate interests— to operate and improve our platform, prevent abuse, and conduct client communications
• Consent— for newsletters and marketing communications (withdrawable at any time)
• Legal obligation— where required by applicable law

5. Sharing of Information

We may share your data with:

• Service providersacting as data processors on our behalf (hosting, email delivery, scheduling, analytics), who are contractually bound to protect your data
• Payment processors(Stripe, PayPal, or similar) for Pro Tools transactions — these providers have their own privacy policies
• Legal or regulatory authoritieswhere required by law, court order, or to protect the rights and safety of ValidWave Consulting or others

We do not share personal data with advertising networks or data brokers.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Specifically:

• Contact form submissions: up to 3 years from last interaction
• Client engagement records: up to 7 years (for accounting and legal compliance)
• Newsletter subscribers: until you unsubscribe
• Analytics data: typically 26 months on a rolling basis

You may request deletion of your data at any time (see Section 8).

7. Cookies & Analytics

Our website uses the following categories of cookies:

• Essential cookies— required for the website to function (e.g. language preference stored inlocalStorage)
• Analytics cookies— to understand how visitors use our site (e.g. Google Analytics, with IP anonymisation enabled)
• Preference cookies— to remember your settings (e.g. EN/FR language toggle)

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access— request a copy of the personal data we hold about you
• Rectification— request correction of inaccurate or incomplete data
• Erasure— request deletion of your personal data (“right to be forgotten”)
• Restriction— request that we limit how we process your data
• Portability— receive your data in a structured, machine-readable format
• Objection— object to processing based on legitimate interests
• Withdraw consent— at any time, where processing is based on consent

To exercise any of these rights, contact us atinfo@validwaveconsulting.com. We will respond within 30 days.

9. International Transfers

ValidWave Consulting is based in Rwanda and serves clients across Africa and internationally. If you are located in the European Economic Area (EEA) or United Kingdom, please be aware that your data may be transferred to and processed in countries outside the EEA/UK. Where such transfers occur, we apply appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to ensure your data remains protected.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include HTTPS encryption, access controls, and regular security reviews. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page will always reflect the most recent revision. Material changes will be communicated via a notice on our website.

13. Scam Alert & Fraud Warning

All legitimate communications from ValidWave Consulting come exclusively from:

• Email addresses ending in@validwaveconsulting.com
• Our official website:www.validwaveconsulting.com
• Our verified WhatsApp number:+32 466 387 944
• Our verified LinkedIn page:linkedin.com/company/validwave-consulting

If you receive any communication that claims to be from ValidWave Consulting but does not originate from one of the above official channels, treat it as fraudulent. Do not send any money, share personal information, or engage further.

14. Contact Us